Considering that Chile's software industry grew 12% in 2007 and by about 22% last year, growth has been positive and steady, despite economic problems resulting from the global crisis and the earthquake that hit the country in February. This is mainly because today ERP is no longer exclusive to large companies or corporations - small and medium enterprises have come to understand the importance of investing in these management systems, specifically to optimize business. Today, for a million dollars you can access a 100% web-based ERP solution that will improve the management of a company while also reducing costs and increasing productivity, allowing for the solution to be managed from anywhere in the world.
Thus, the industry has defined the challenge of competing abroad, opening new markets for Chile to earn its place as an exporter of software. While there are many developers that are already operating in other latitudes and software exports have grown positively, the idea is that these efforts increase.
On the other hand, it is important that ERPs incorporate new tools such as electronic invoicing, business intelligence and/or CRM (Customer Relationship Management), and that these tools conform to the particular requirements of various sectors, such as in the areas of mining and construction. Moreover, there are certain companies that need to operate these systems because of their business partners' requirements, which makes it evermore necessary that they are compatible and can communicate with each other.
Finally, SaaS - software as a service - is a trend that is beginning to consolidate, growing at an annual 40%, mainly due to irresistible advantages and benefits when compared to the classical solutions. Particularly when considering that in a globalized world, a company that can be managed from anywhere in the world and at any time, with information online and updated in real time, becomes an unparalleled competitive advantage. In fact, international consultancy Gartner identifies cost, speed and resources as the three elements that lead companies to opt for software as a service, since it means less expense than the traditional model, it is easier and faster to implement and requires fewer resources than the traditional model. The challenge that this trend represents, is clearly related to a safe and world class service.
by Diego Gonzalez, general manager of Defontana
Thus, the industry has defined the challenge of competing abroad, opening new markets for Chile to earn its place as an exporter of software. While there are many developers that are already operating in other latitudes and software exports have grown positively, the idea is that these efforts increase.
On the other hand, it is important that ERPs incorporate new tools such as electronic invoicing, business intelligence and/or CRM (Customer Relationship Management), and that these tools conform to the particular requirements of various sectors, such as in the areas of mining and construction. Moreover, there are certain companies that need to operate these systems because of their business partners' requirements, which makes it evermore necessary that they are compatible and can communicate with each other.
Finally, SaaS - software as a service - is a trend that is beginning to consolidate, growing at an annual 40%, mainly due to irresistible advantages and benefits when compared to the classical solutions. Particularly when considering that in a globalized world, a company that can be managed from anywhere in the world and at any time, with information online and updated in real time, becomes an unparalleled competitive advantage. In fact, international consultancy Gartner identifies cost, speed and resources as the three elements that lead companies to opt for software as a service, since it means less expense than the traditional model, it is easier and faster to implement and requires fewer resources than the traditional model. The challenge that this trend represents, is clearly related to a safe and world class service.
by Diego Gonzalez, general manager of Defontana
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